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    Austria(AT) ahme****@aon.at 2020-08-18 01:59:37
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    Three items were missing from this order: The Germany Away/green, the France and the England jersey. No idea how this could happen.
    Reply of Minejerseys Customer Service:
    I am so sorry for your order missing 3 items.we will resend the missing items again.
    United States(US) E.al****@hyva.com 2020-08-03 21:05:57
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    shipping is awful. no fault to mine jerseys. usually takes me three months before my purchase arrives.
    United States(US) Dros****@yahoo.com 2020-06-23 08:43:08
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    Shipping took two and a half months but amazing kit.
    United States(US) Dros****@yahoo.com 2020-06-23 08:42:39
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    Shipping took 82 days. But everything else was great.
    Germany(DE) leom****@gmail.com 2020-06-20 23:59:22
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    I ordered 6 jersey, one of them had a big mistake: adidas was written without an “s” so “asida”. so this shows that the jersey is a fake. I contacted the online service (usually they reply immidiately) and they said that they would have sent another one but after 2 minths I don’t have any news and they do not reply anymore. This means that you have to be lucky with your order
    Reply of Minejerseys Customer Service:
    I am so sorry for your order shirt problem. and after we confrim the shirt quality problem, we have sent the replace shirt for free at 4th June, the replace package is https://t.17track.net/en#nums=LX162446802CN ,for the shirt problem,you will get the new replace shirt again for free.
    Puerto Rico(PR) lcdo****@gmail.com 2020-06-20 03:23:16
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    Top quality jerseys, will definitely keep ordering. Shipping took a month even with DHL express. The service was good.
    United States(US) hard****@yahoo.com 2020-06-19 15:42:46
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    The quality exceeded my expectations. The deliverey time was horrible. The service was helpful, but could be a little better.
    South Korea(KR) Lotu****@Gmail.com 2020-05-31 22:23:13
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    Very Very good Quality. But, Delivery took two months due to Corona19. I will buy it again next time. thank you.
    Australia(AU) jdav****@gmail.com 2020-05-22 07:24:40
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    Took 3 months....
    Reply of Minejerseys Customer Service:
    Thank you for your order,I am sorry cause the COVID-19 the shipping not fast as normal.
    United States(US) joel****@gmail.com 2020-05-08 15:17:34
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    I have purchased two jerseys with Minejersey. This Arsenal jersey looked great at first, but after a couple of months the lettering all came off. Needless to say, I would not recommend this or any other Minejersey. Customer service was not helpful, just told me to put in a poor review, which, in all likelood, will probably just get removed.
    Reply of Minejerseys Customer Service:
    Thank you for your purchase. i am sorry for your last order arsenal shirt letters fall.you can fix it by yourself use hot iron. the letter and number printed on the shirt,it will be fall just how can we keep it longer. maybe order official shirt the printing will keep longer but it will be fall also.if you wash the shirt by hand and do not let the shirt dry by sunshine it will be useful to keeper it longer. For your order shirt delivered already 170 days,it is much longer than our items guarantee,i think also over the arsenal official shop quality guarantee.
    Portugal(PT) rafa****@gmail.com 2020-05-01 06:38:22
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    Although it took 1 month to arrive (which is not normal, but understandable considering this situation), the product was in great condition, 5 star customization, very good !! And also my congratulations to the customer service that quickly tried to understand what was happening with the delay and tried to solve the problem.
    Canada(CA) Eddi****@my.yorku.ca 2020-04-14 11:05:12
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    Awful experience this time around with MineJerseys. Firstly, I ordered my jersey on February 3 and it did not arrive until April 13. I then ordered two more jerseys on March 26 and paid an extra $20 for express shipping only for the jerseys not to arrive yet (still waiting for them). I then got a notification saying I'll have to pay another $30 of customs fees, which is unbelievable. I then ordered two more jerseys, only for them to firstly email me saying one of them has sold out (after accepting my payment). They then emailed me with the audacity to pay an extra $20 of shipping because there are no "regular shipments" to my country. I understand the global situation but they should not be promising and guaranteeing services they cannot deliver. Awful experience this time around. Customer service was also a joke.
    Reply of Minejerseys Customer Service:
    1.This order package https://t.17track.net/en#nums=LX009030013CN,it just delay take 53days delivered. Before this shirt delivered we have offer free resend into the new order pacakge and that was delivered also,so total you got two shirt for that. 2.The DHL shipping fee $20 it is paid for shipping ship use DHL and we are real shipped use DHL https://t.17track.net/en#nums=1888921554. 3.I am sorry for the custom charge you $30 tax for the package,but the charge tax it is not in control from us. Cause the COVID-19 all of the shipping way are not fast as normal,hope you can understand.
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